By Syed Ahmad Ali, Prof. Dr. Arif Hassan, Asst. Prof. Dr. Azura Omer
ABSTRACT
Purpose – The paper explored the need and role of Shariah training of Islamic banking employees in Pakistan. It also examined the effect of such training on employees’ commitment and attitude towards Islamic banking.
Design/Methodology/Approach – The study used qualitative approach in which semi-structured interviews were conducted online using Skype from Islamic banking employees in Pakistan.
Originality/Value – The research appeared to be among the few on this subject and fulfills the need to understand training needs and its role in the context of Islamic banking employees in Pakistan. The uniqueness of the study is to examine Shariah training effect on employees’ work outcomes.
Findings – The findings revealed that employees working in Islamic banks perceive Shariah training as a necessity to work for and to continue their Islamic banking operations. For different levels of Shariah training, a step by step approach was suggested – basic to extensive. Similarly, for Shariah training, it turned out to impact employee motivation, organizational commitment, occupational commitment, attitude towards Islamic banking as well as performance.
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